Shifting government mindset, from a regulator to customer-centric approach.
Back in August 2018, Michael went on the Smart City Podcast.
Michael explains his background in mathematics and growth infrastructure planning, so how cities grow.
“There’s a lot of metrics from a commercial perspective that show that we are highly digitally literate (in Australia). But then there are other elements where we’re very far behind…and the opportunity there is we can be a fast follower.”
He also talks about the Smart City being about people and place, and also the importance of governance reform and leadership.
Michael also talked about some of the things he’s been working on, including City Deals, and how it’s important for the government to shift their thinking from being a regulator to moving to a customer-centric approach.
They also discussed some emerging trends and the fact that everyone is still learning.