Getting the mental mode right at your meetings

This is not an icebreaker! The icebreaker. Often it’s no more than a polite greeting to commence proceedings with little thought to how it can impact the meeting as a whole – other than to break the ice (hence the title!). Thinking of activities at the start of an agenda as warm-ups can establish the […]

Harnessing curiosity for policy innovation with human centred design

Picture this: You arrive at a workshop to learn about policy innovation with design thinking. You think it will be a breeze, you settle in to listen, maybe take notes. Instead: you’re partnered up with someone you’ve never met before, and challenged to design an innovation improving their daily commute. You’re asked to be ‘creative’ […]

Making the most of feedback

Feedback is an essential part of our learning process and a key ingredient to acting innovatively. And usually, it’s the reason we engage people during a project – to find out what they think and incorporate those views into the development of your project. It’s also why we talk about our work to our peers […]