Aligning your strategies with NSW Government priorities can add value to your projects. What can we learn about the recent changes to cabinet?
Feedback is an essential part of our learning process and a key ingredient to acting innovatively. And usually, it’s the reason we engage people during a project – to find out what they think and incorporate those views into the development of your project. It’s also why we talk about our work to our peers – to get advice and test viability.
But sometimes engagement is used as a “tick a box” along a project timeline with no real thought to how to meaningfully use that information. And sometimes our workplace doesn’t give you a chance to get feedback as you develop a product or service.
This is an opportunity missed. So, here are two techniques you might like to consider to enhance the use of feedback in your project development:
Using feedback is something teachers are very familiar with and there is a lot of research about how to do it to maximise effectiveness too. John Hattie has been studying this topic for over a decade and found that feedback is essential when we want to improve practice and attain high professional standards.
Hattie has identified three effective feedback modes to improve learning:
Framing our feedback in this way provides a structure to close the gap between our goals in a project and how we might achieve them.
Another great method is a feedback capture grid. This provides a real time structure to sort feedback you are receiving into four quadrants:
This is a great tool to immediately start to synthesize the feedback you are receiving that you can then action, particularly if you are testing a product or new service.
How do you use feedback to inform your work?